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异常调度 Dispatch
Ah Lee
新建异常报告
Event Type
Robot Error 🤖
Tenant Complaint 📞
Urgent Cleaning 🧹
Equipment Fault ⚙️
Priority
Normal
High
Critical
Low
Zone
Tower C Lobby
Tower C 3rd Floor
Tower C Parking
Description
Robot ID (optional)
Submit Exception Report
Dispatch Result
Accept
Escalate
待处理调度
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调度统计 (7天)
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Total
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Avg Response (min)
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Resolution Rate
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Escalation Rate
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排班
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调度
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工单
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健康
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